Mainstreaming ICT

Backups are the most important technology related activity any organisation will do. Because of this there should be backup policies and procedures.
If there is a server then all important organisational information should be held there as detailed in the section above. This makes it easy to identify what data should be backed up and ensure [...]

At a minimum there should be a list of all of the hardware and software installed on each computer. This will make the computers much easier to maintain and administer. Your organisation should also have a procedure for fixing, troubleshooting technology issues - this should include support telephone numbers and email addresses.
Ideally you should be [...]